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FAQs2024-05-28T14:53:00+00:00

Questions? We Got Answers

Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.

Do you require renter’s liability insurance?2024-05-24T19:36:56+00:00

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month or you can enroll with your own provider. Please contact our office for more information.

Do you offer roommate matching?2024-05-24T19:28:03+00:00

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

What is included in the rent? How do utilities work?2024-05-24T19:39:20+00:00

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water expenses will be split among your roommates and charged to your Resident Portal account each month. Utility prices may vary depending on usage.

What is the pet policy?2024-05-24T19:32:46+00:00

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information to your application to register. Please note there is a monthly pet rent for pet owners and some breed restrictions. Please contact the office for more information.

How to submit a maintenance request?2024-05-24T19:34:18+00:00

A. To submit a work order, please visit our website or download our app to log in to your Resident Portal. If you have a maintenance emergency, please call the office immediately.

What are individual leases?2024-05-24T19:21:16+00:00

A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

Do you require renter’s liability insurance?2024-05-24T19:36:56+00:00

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month or you can enroll with your own provider. Please contact our office for more information.

Do you offer roommate matching?2024-05-24T19:28:03+00:00

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

What is included in the rent? How do utilities work?2024-05-24T19:39:20+00:00

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water expenses will be split among your roommates and charged to your Resident Portal account each month. Utility prices may vary depending on usage.

What is the pet policy?2024-05-24T19:32:46+00:00

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information to your application to register. Please note there is a monthly pet rent for pet owners and some breed restrictions. Please contact the office for more information.

How to submit a maintenance request?2024-05-24T19:34:18+00:00

A. To submit a work order, please visit our website or download our app to log in to your Resident Portal. If you have a maintenance emergency, please call the office immediately.

What are individual leases?2024-05-24T19:21:16+00:00

A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

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